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Piyush Sharma is an accomplished professional with extensive experience in customer success, sales, and operations across diverse industries. Currently serving as a Manager in Customer Success at Tide since September 2024, Piyush previously held the position of Head of Sales and Operations at Imagine Every Inch, where standardized procedures led to significant profit increases. As Chief Manager at LoanTap Financial Technologies, Piyush fostered strategic relationships and initiated revenue-generating projects, while also enhancing customer journeys and digital campaigns. Prior roles include Vendor Manager at Bajaj Allianz General Insurance, where transformative projects improved customer experience and renewal ratios, and Sr. Account Manager at eZeSourced Solutions, focusing on talent acquisition. Piyush's career also includes operational excellence at e-Zest Solutions and LOFTBPO, as well as a foundational role at Convergys. Piyush holds a Bachelor of Commerce degree from Delhi University.