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Jyoti Kalra is a seasoned professional specializing in data engineering and analytics, currently serving as Senior Manager at Ticketmaster since July 2022 and pursuing a PhD at the Indian Institute of Foreign Trade. Previous experience includes roles as Lead Data Analyst at CRISIL Global Research & Risk Solutions and Senior Applied Data Scientist at dunnhumby, among others. Jyoti's career began as a Software Engineer at Laurus Infosystems, contributing to award-winning projects and enhancing compliance for pharmaceutical clients. Jyoti holds a Master's Degree in Business Analytics from Symbiosis Centre For Management and Human Resource Development and a Bachelor's degree in Information Technology from Vellore Institute of Technology.