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Jody Peralta has an extensive background in various leadership roles in the customer service industry. Currently serving as a Vice President Fan Support and Contact Center Director at Ticketmaster, they manage daily operations and serve as the main point of contact for internal and external stakeholders. With past positions as a Vice President Fan Experience, Senior Director, and Training Manager, Jody has a proven track record of successfully leading teams and operations. They have a solid educational foundation from Harrison Trimble High School.