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Anna Novickova is a professional with a diverse background in customer support and content creation. Currently serving as Tech Customer Support for SaaS at Ticket Tailor, Anna has gained experience as a Test Support Agent at Acuity Insights and as a Customer Care & Social Coordinator at PANGAIA. Additionally, Anna has also contributed as a User-Generated Content (UGC) creator through UGC Made by Anna. A career break for travel has further enriched Anna's personal and professional experiences.