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Alex Drake is an experienced professional with a background in client success and management, currently serving as a Client Success Manager at Tibersoft since September 2013. Previous roles include Principal at ADrake Consulting from March 2010 to August 2013, and various positions at AFS Technologies Inc., where responsibilities ranged from Vice President of Product Management to Director of Pre-Sales Engineering from 2007 to 2010. Additional experience includes serving as Director of Data Services at IRM Corporation from 1998 to 2007 and Customer Service Manager at Syratech (formerly FFSC, Inc.) from 1988 to 1998. Alex Drake holds a Bachelor of Arts degree from Western Illinois University, obtained between 1982 and 1986.