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Mona El-Hossini is currently the Acting Head of Global Customer Support Operations at Tibber. Prior to this, they worked as a Customer Experience Representative at CAYA from September 2019 to February 2020. Before that, they were a Customer Service Representative at Deliveroo from May 2018 to September 2019. In March 2020, they began working as a Business Development Manager at Joblane GmbH, where they remained until July 2020. From September 2017 to December 2017, they worked as a Sales Coordinator at TKS Tankkartenservice GmbH. Her first professional position was as an International Advisor at Vodafone, which they held from July 2014 to April 2016.

Mona El-Hossini has a diplom in Psychotherapy & Music Therapy from Institut für Musiktherapie Berlin and a product design degree in Graphic and Media Design from The German University in Cairo.

Some of their coworkers include Magnus Jordeby - Head of Data, Linn Hege Helle - Chief Customer Officer, and Jeanette Haga Kalstad - Head of Back Office. Mona El-Hossini reports to Edgeir VÃ¥rdal Aksnes, Co-Founder & CEO.