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Mercedes Sullivan is a seasoned professional in human resources and project management, currently serving as Vice President and HR Storefront Architect at TIAA. Previously, Mercedes held multiple leadership roles, including Vice President and Head of People Team PMO & Agile Evolution, and Senior Director of HR PMO. Mercedes also founded Aguacate & Co. LLC and served as Project Director at Symphonic Strategies. Additional experience includes serving as Financial Services Research Director at CEB and working as an Independent Project Consultant for Datamonitor.