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Maud Jeannin is an experienced professional in customer service and delivery management, currently serving as a Delivery Manager at THYNK.Cloud since July 2021. Prior to this role, Maud worked as a Technical Consultant on the Helpdesk at Economic Change CIC, and as a Customer Support Analyst at Amadeus, where responsibilities included troubleshooting and problem-solving for various software systems. Maud's background also includes managing customer service operations at Union Hand-Roasted Coffee and assisting in the development of a new customer service strategy as a Customer Service UK Manager Assistant at Iron. Additional experience includes roles in market research and customer service across multiple sectors and companies, showcasing strong skills in customer interaction and support. Maud holds a Baccalauréat Professionnel in Commerce, Sales, Distribution, and Marketing Operations from Lycée Professionnel L.Garnier in France.