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Chen has extensive experience in software engineering and programming roles. They worked at Thumbtack from 2019 to 2021 as a Software Engineer before being promoted to Director of Software Engineering in 2022. Prior to Thumbtack, Chen worked at BauderowerLeader in 2014 as a Software Engineer, gaining expertise in research and development, production, and sales of servers and PCs. In 2012, they worked as a Programmer at BauderowerLeader. Chen began their career as a Programmer Analyst Trainee at GitHub in 2011.

Think of Rain Chen completed a Bachelor of Engineering degree in Computer Science at Guangxi Normal University from 2003 to 2006. Subsequently, from 2008 to 2011, they pursued a Master of Science degree in Mathematics and Computer Science at the University of California, San Francisco.