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John Zhu is a skilled software engineer specializing in site reliability, currently working at Thumbtack since June 2021. Prior experience includes roles as a Site Reliability Engineer at LinkedIn from February 2019 to May 2021, and as an Engineer focused on Customer Experience at Cisco between March 2016 and January 2019. John began their career at Freedom Mobile as a Specialist in Core PS/VAS from April 2013 to February 2016, and also held positions as a Research Assistant and Teaching Assistant at Carleton University from September 2010 to August 2012. John Zhu holds a Master of Applied Science in Electrical and Computer Engineering from Carleton University and a Bachelor of Engineering in Information Engineering from Guangdong University of Technology.