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Emily Forsyth is an experienced professional with a diverse background in customer service and team management. Currently serving as an Interim Manager at Thumbtack since March 2017, Emily provides guidance and direction to team members, ensuring alignment with organizational goals while also addressing obstacles. Previously, in roles as Advanced Support Agent/Onboarding Manager and Premier Support Agent at Thumbtack, Emily facilitated account setups for clients and delivered customer support across various communication channels. Prior experience includes customer service roles at Alpine Pediatrics and JetBlue Airways, along with a personal assistant position at DW Bistro.