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Andrew Estrada is an accomplished professional with extensive experience in support operations, program management, and customer service. Currently serving in Support Operations at Thumbtack, Andrew provides bilingual assistance for technical and billing inquiries while enhancing customer satisfaction through feedback integration. Spanning over 15 years, Andrew's career includes impactful roles such as Director at Iglesia Nuevo Pacto, where comprehensive arts programs were developed and executed, and various managerial positions at Prudential Financial, including overseeing significant grants and project management for major construction initiatives. Andrew also contributed to operational efficiency and customer satisfaction at Stripe and Verizon Wireless, and founded THE HUMANITEA COMPANY, driving revenue growth through strategic market insights and customer engagement. Andrew holds a Bachelor of Business Administration from Strayer University.