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Jim Carter has over 20 years of experience in the telecommunications industry. Jim currently serves as the Strategic National Channel Director at Thrive since June 2022. Prior to that, they worked as a Partner Manager at Crown Castle from October 2018 to June 2022. From September 2017 to September 2018, they held the position of National Channel Manager at Effortless Office. Jim also worked as a Regional Channel Manager at TPx Communications from October 2011 to September 2017. Jim founded their own company, Cartercomm, Inc, in 2001 and served as the Principal until December 2011. In their earlier career, they held various roles at Equinix, AT&T, Global Crossing, and Cable & Wireless, including NAM, Regional Sales Manager, Vice President Channel Sales, and Regional VP Channels, respectively.

Jim Carter completed their Bachelor of Arts degree in Political Science and Business Administration from Dallas Baptist University in the years 1990 to 1992. Jim also obtained certifications in Cybersecurity Foundations and Learning Cloud Computing: Public Cloud Platforms from LinkedIn, although the specific months and years of obtaining these certifications are not provided.