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Francesco De Marco is a seasoned professional with extensive experience in program management and operations. Currently serving as a Senior Program Manager at ThriveDX since July 2019, Francesco is responsible for managing and executing the training program for new hires and working with Program Managers to enhance operational success. Previously, as the first Operations Manager at ThriveDX, Francesco played a key role in establishing standard operating procedures and handling all new university program launches. Prior experience includes a tenure at Florida International University from 2004 to 2019, where Francesco launched over 20 online degrees and improved communication for enrollment growth. Earlier in career, Francesco worked as a Guest Services Manager at Target, focusing on team development and performance analysis. Educational qualifications include a BBA in Management from Florida International University and an Associate of Arts from Miami Dade College.