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Tim Nicholls has extensive experience in technical support and IT services, currently serving as a Senior Technical Support Specialist at Thrive Learning since January 2019. Prior roles include Service Desk Engineer at Babcock International Group, Technical Support at Mind Click Ltd. specializing in e-Learning and LMS support, and Web Developer at Clarke Computer Systems Ltd. with a focus on HTML, CSS, and CMS builds. Earlier in Tim Nicholls' career, positions included 1st Line Support Engineer at BT Engage IT, Information Systems Officer at Zytek Group Ltd., and ICT Technician at Noel-Baker School. Tim Nicholls holds a BSc Hons degree in Music Technology & Audio Systems Design from the University of Derby, completed in 2001.