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Toan Nguyen is an accomplished professional in customer success and account management, currently serving as a Customer Success Manager at ThreeFlow since September 2023. With a robust background at CareFirst BlueCross BlueShield from October 2015 to September 2023, Toan held various roles including Account Manager, Implementation Manager, Project Coordinator, and Strategic Marketing Analytics Intern. Demonstrating expertise in relationship management, issue resolution, and project implementation, Toan effectively collaborated with clients and internal teams to enhance service delivery and drive value realization. Educationally, Toan holds a Bachelor's Degree in Health Care Administration from Towson University and previously studied Finance at Marietta College.