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Mohamed Kalifa is a seasoned professional with extensive experience in operations management and customer relations within the technology and payments sectors. Currently serving as a Senior Operations Manager at Thredd since August 2017, Mohamed has been instrumental in delivering a comprehensive card processing platform by collaborating with issuing banks and program managers to define product requirements and manage technical solutions. Previous roles at Thredd include Operations Manager and Senior Operations Analyst, where Mohamed provided operational support and became a key resource for payments and card processing knowledge. Mohamed’s career began at Mphasis as a Customer Relations Executive, excelling in credit card product functionalities and customer care. Mohamed holds a Bachelor’s Degree in Computer Science and Software Engineering from Coimbatore Institute of Engineering and Technology and an Indian Certificate of Secondary Education from Kodaikanal Public School.