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Esteban Velez is a skilled sales and customer service professional with extensive experience in various roles. Currently serving as a Sales Development Representative at ThreatLocker since April 2023, Esteban also holds the position of Sales Coordinator at the Franchise Brokers Association, where responsibilities include planning and implementing franchise sales strategies while acting as the main point of contact for clients. Prior to these roles, Esteban worked as a Telemarketing Specialist at The Member Closing Center, providing customer service for inbound calls related to refinance offers. Esteban's experience also includes serving as a Claims Specialist for the Department of Labor in New York, where applications for unemployment insurance were reviewed, and as an Advanced Technical Support Advisor for Vivint, contributing to the success of the campaign's third wave. Esteban's bilingual capabilities and diverse skill set enhance effectiveness in communication and client relations.