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Aditi Dani is a dedicated professional in customer success and account management with extensive experience across multiple industries. Currently serving as Manager of Customer Success at ThoughtSpot, Aditi has successfully implemented a TechTouch model for enhancing renewal rates among 500 global customers. Prior to this role, Aditi was Head of Account Management at Tatvic Analytics, where strategic account planning led to notable growth in cross-sell and upsell opportunities, as well as the introduction of a comprehensive client escalation framework. Aditi's earlier positions include Senior Account Manager and Senior Program Manager at STL - Sterlite Technologies Limited, where significant ACV expansion and profit growth were achieved. Additionally, a background in industrial engineering at Amazon Robotics highlights expertise in supply chain management and process improvement. Aditi holds a Master's degree in Industrial Engineering from Northeastern University and a Bachelor's degree in Instrumentation and Control from Nirma University.