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Ajay Kumar MS has a wealth of experience in program and project management, vendor management, and process improvement across leading companies like Thoucentric, HP, and Dell. With a background in Computer Technology, Ajay excels in managing and optimizing business processes to achieve operational excellence and meet and exceed SLAs. Ajay's expertise lies in global program management, stakeholder engagement, and implementing new processes to enhance customer satisfaction and drive revenue growth. With a strong focus on employee development and process efficiency, Ajay has consistently delivered excellent service and played a pivotal role in various successful projects throughout their career.