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James Hartman, CRCR, has extensive work experience in revenue cycle management and patient financial services. James currently serves as the Director of Patient Financial Services at Thorek Memorial Hospital. Prior to this role, they were the Director of Revenue Cycle at Pathway to Living, where they focused on Medicaid revenue cycle management. James also worked as a Consulting Manager at Strategic Reimbursement Group, LLC.

In previous positions, James held leadership roles at Loretto Hospital and Jackson Park Hospital, where they oversaw various aspects of revenue cycle management, including financial operations, billing, collections, denial management, and charge master updates. James also managed payor relationships, coordinated authorization processes, and implemented effective collection strategies. James has a proven track record of increasing revenue and collections while reducing billing holds and improving overall financial performance.

Before their roles in hospital administration, James gained experience in insurance billing and claims follow-up at Body Gears Physical Therapy, Illinois Retina Associates, Northwestern Memorial Hospital, and Horizon Financial Management. In these roles, they demonstrated skills in insurance verification, claims processing, authorizations, and claims appeals.

Overall, James Hartman, CRCR, brings a wealth of experience and expertise in revenue cycle management to their current role as the Director of Patient Financial Services at Thorek Memorial Hospital.

James Hartman, CRCR pursued their Bachelor of Arts (BA) degree in Human Resources Management/Personnel Administration from Purdue University Calumet, completing their education from 2008 to 2014. In addition to their degree, they obtained the HFMA's Certified Revenue Cycle Representative (CRCR) certification from the Healthcare Financial Management Association (HFMA) in March 2021.