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Tomasz Trojnar is an experienced project leader at Thoni Alutec Sp. z o.o. since November 2013, where responsibilities include project preparation, coordination, compliance monitoring, client interaction, and technical support. Previously, Tomasz served as a Complaint Specialist, focusing on root cause analysis, goods return processes, and client communication regarding investigations. Prior experience includes a progression from Junior to Senior Operations and Quality Assurance Specialist at Elavon Merchant Services from May 2009 to November 2013, where tasks involved merchant risk assessments, system setups, and cross-department collaboration across Europe. Early career experience includes a role as a Data Entry Clerk at BancTec, managing data for major British banks through data entry and risk assessments.