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Mark Lannutti has a strong background in user experience design, holding various leadership positions in well-known companies such as Thomson Reuters, Sun Life, and BMO Financial Group. With a focus on XD strategy and design, product design, and enterprise design & innovation, Mark has also brought their expertise to industry speaking engagements and workshops. Mark's extensive experience in the field includes roles at CIBC and TD Bank Financial Group, showcasing their impressive career progression and commitment to delivering top-notch digital solutions across different industries. Mark's educational background includes a BAA in New Media and certifications in design thinking, change management, and usability analysis.