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Mary Shilleto's work experience includes being the Director at Thompsons Travel since April 2019. Mary was also the Chief Executive Officer of Thompsons Travel from April 2004 to March 2019. Additionally, they served as the Chairperson at XL Travel since April 2016. Prior to that, they were the Manager Corporate Travel at Tourvest Travel Services from April 1997 to April 2004. Mary also held roles at KLM Royal Dutch Airlines and Japan Airlines in the airport operations and operational departments, respectively. Mary started their career at South African Airways, where they worked in fares, reservations, ticketing, and in-house offices from 1970 to 1977.

Mary Shilleto attended Windemere Girls High Durban from 1965 to 1969, where they matriculated with no specified field of study.