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Sam Lloyd Jones is a skilled professional with a diverse background in customer success, sales coordination, and project management. Currently serving as a Customer Success Manager at This is School since October 2022, Sam focuses on enhancing client loyalty and retention through effective product presentation and issue resolution. Previous experience includes a role as Domestic Sales Coordinator at Miele GB, where business processes and retail development were supported. As a Knowledge Exchange Apprentice at the University of Oxford, responsibilities encompassed communications, marketing, and project administration. Sam also co-founded Suphase Sound & Lighting, emphasizing customer engagement and business growth, and served as Head of Sound Design at Faringdon Community College. Educational qualifications include a Diploma of Education in Business Administration and A-levels from Faringdon Community College.