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Brenda Wooden has extensive work experience in the field of training and quality management. Brenda is currently the Director of Quality and Training at Thirty Madison, where they have been working since 2022. Prior to this role, they were the Sr. Manager of Training and Quality at the same company.

Before joining Thirty Madison, Brenda worked at Nurx from 2018 to 2022, initially as a Customer Operations Trainer and later as a Training and Quality Manager. Brenda also has experience as a Learning Consultant at TNT Tax Services from 2017 to 2018.

In previous roles, Brenda has held positions such as Sr. Trainer at Global Response in 2016 and Learning Specialist at Sitel in 2015. Brenda also worked as a Learning and Development Specialist at Alorica from 2014 to 2015.

Earlier in their career, Brenda served as a Training and Development Consultant at Purple Carpet Miami in 2011 and held multiple positions at Interactive Response Technologies (IRT) from 2006 to 2011, including Supervisor, Trainer, Quality Assurance Specialist, Customer Service Team Lead, and Customer Service Representative.

Brenda Wooden attended Broward College from 2016 to 2019, studying Human Resources Management/Personnel Administration. Brenda also pursued undergraduate studies at Florida International University and the University of Florida. In addition to their formal education, Brenda obtained certifications in Instructional Design from LinkedIn, and in B2B Foundations: Social Media Marketing and Organizational Learning and Development from Lynda.com.