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Ibrahim Alosaimi is an IT service management professional with extensive experience in various roles, currently serving as an IT Service Management Senior Specialist at THIQAH since May 2023. Prior experience includes positions as a Planning & User Experience Specialist at TAHAKOM and IT Planning & User Experience Senior Officer at HCL Technologies, where roles encompassed IT Service Management, IT Governance, and user experience design. Ibrahim has also worked as an Integration Engineer, EUC Engineer, and IT Support Engineer, contributing to IT operations across several organizations. Educational qualifications include a Bachelor's degree in Information Technology from La Trobe University, a Diploma in Project Management from Auckland College, a Diploma of Technical Support from a technical college in Taif, and a Diploma in Web Development from Shaw Academy.