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Tim McLain has over 25 years of experience in marketing, product development, and e-commerce. Tim began their career in 1991 as a News Producer at WGAL. In 1993, they co-founded Classroom Connect and served as Senior Product Developer and P&L manager for the K-12 .com startup. From 1999 to 2001, they were the Online Commerce & Community Manager at Pet Food Express, where they directed ecommerce site development and launch. From 2001 to 2011, they worked at ProQuest and bigchalk.com as a Marketing Manager. From 2011 to 2018, they were Segment Marketing Manager, Enterprise Marketing Manager, and Senior Marketing Manager at Netsertive. Since 2018, they have been the Marketing Director at Commio Voice & Text Messaging and thinQ by Commio.

Tim McLain attended Kutztown University of Pennsylvania from 1988 to 1992, where they earned a Bachelor's Degree in Radio and Television, Journalism & Marketing.