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Sijo Raj is a Senior Technical Support Engineer at ThinkPalm Technologies Pvt. Ltd. since December 2022 and has been serving as a Senior IT Operations Engineer at CClyticx Services Private Limited since October 2019. With extensive experience in network operations, Sijo provides 24/7 application operations and production support, utilizing tools such as M/Monit and Splunk for monitoring UNIX cloud servers and infrastructure. Prior roles include Associate Professional System Administrator at DXC Technology from January 2017 to September 2022, supporting various applications while employing monitoring tools like Nagios and Topaz. Sijo's earlier experience includes positions as System Network Administrator at CSC and Information Technology System Administrator at Asianet News Network Pvt. Ltd. Sijo holds multiple degrees, including an MSc in Computer Science from the University of Madras and Bharathier University, along with a Bachelor of Science in Computer Science from the University of Madras. Sijo has also earned MCSE certification in System, Networking, and LAN/WAN Management.