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Daniel Lupetina is an experienced professional in customer success and support, currently serving as an Intermediate Customer Success Manager at Thinkific since August 2022, after progressing through roles including Customer Success Manager and Customer Champion. Prior to Thinkific, Daniel worked at Shopify from June 2021 to August 2022, holding titles such as Retail Support Specialist and Support Advisor. Earlier experience includes a position as Logistics/Key Account Specialist at The FBI Group from February 2019 to January 2021, and a role as Marketing and Communications Coordinator at 360°kids, where responsibilities included creating promotional video content and utilizing social media to enhance public awareness. Daniel holds a Bachelor of Fine Arts in Film/Cinema/Video Studies from Ryerson University, earned in 2018.