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Faiza Fathima has significant work experience in project management and customer service. Faiza is currently employed as a Web Project Manager at Think Shift since April 2022. Prior to this, from October 2021 to January 2022, Faiza worked as a Project Manager at NetsStaffing Solutions, where they led project deliveries, monitored progress, and coordinated tasks. From September 2019 to March 2020, they held the position of Accounts and Service Professional at SP Data LLC, where they handled various customer inquiries, complaints, and helped the company achieve high customer service ratings. Faiza also has experience as a Project Manager Scrum Master at DCT Business Pvt Ltd from August 2015 to February 2019, where they managed project materials, schedules, and facilitated Scrum ceremonies.

Faiza Fathima completed their education with a Master of Business Administration (MBA) degree from Madurai Kamaraj University, specializing in Project and Resource Management, from 2014 to 2017. Prior to their MBA, they obtained a Bachelor of Technology (B.Tech.) degree in Information Technology from KLNCE, where they attended from 2010 to 2014. Faiza'searlier education was undertaken at the International Indian School, Riyadh, between 1997 and 2008, although no specific degrees or fields of study were mentioned for this period.