Cassandra Mattson has a strong background in user experience (UX) research and design. Cassandra most recently worked at NuAxis Innovations as a Senior User Experience Researcher. Prior to that, Cassandra was a Senior User Researcher and Behavior Specialist at Centric Park, where they conducted exploratory and generative UX research to inform innovative projects. Cassandra also led cross-functional teams to plan and execute user research studies using various qualitative and quantitative methods.
Before joining Centric Park, Cassandra worked as a Senior User Researcher at Call the Doula, where they conducted user research to gain insights into customer needs and behaviors. Cassandra also has experience as a UX Researcher and Designer at Standard Care, Inc., where they led a team in creating user flows for a website and presented project proposals to stakeholders. Cassandra has a proven track record of driving product improvements through their research, as demonstrated by their work at Poppy's Place, where they conducted user and stakeholder research to redesign an e-commerce website, resulting in a 20% increase in user conversion rate and customer satisfaction.
Earlier in their career, Cassandra worked as a Behavior Specialist and Researcher at Caravel Autism Health. Throughout their work experience, Cassandra has demonstrated strong leadership skills, the ability to analyze and report research results effectively, and a passion for creating customer-focused solutions.
Cassandra Mattson has a diverse education history. In 2019, they obtained a Bachelor of Science degree in Psychology from Louisiana State University-Alexandria. The following year, in 2020, they pursued a degree in UX/UI from Springboard. Prior to this, from 2014 to 2017, they earned a Bachelor's degree in Psychology and a separate degree in Criminal Justice from Louisiana State University-Alexandria. Additionally, in 2016, they studied Criminology at Griffith College. In terms of certifications, they obtained the Certified Behavior Technician (CBT) certification from the Washington State Department of Social and Health Services in June 2019.
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