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Joanna Drake is an accomplished technology leader with extensive experience in global operations and service management across various sectors. Currently serving as the CIO at THG since August 2018, Joanna oversees technology services and operations for all THG platforms. Prior roles include Senior Director at Skyscanner, where responsibilities encompassed global service operations, and Global SVP at Wood Mackenzie, focusing on technology services for clients and staff. Joanna also held management positions at Betfair and the BBC, implementing service management strategies. Earlier career highlights include significant roles at Yahoo, Accenture, and Diageo, contributing to the enhancement of service delivery and support strategies. Joanna's educational qualifications include certifications in ITIL and PRINCE2, complemented by participation in the Verisk Leadership program.