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Kim Ansell is an experienced Service Delivery Manager currently at Theta (NZ) since November 2022, with a previous tenure at 2degrees from October 2019 to November 2022. Kim has successfully managed portfolios of business customers to ensure the effective delivery of telecommunications services. Prior roles include Refresh Coordinator for Fujitsu Australia and New Zealand, where Kim led the Windows 7 Enterprise Desktop Upgrade Project for the Ministry for Primary Industries, handling 6,000 device replacements. Kim has also served as a Service Manager in a seconded capacity at MPI, demonstrating versatility in both service and project management roles throughout a career that began as an ICT Advisor for the Parliamentary Service in New Zealand.