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James M. has worked in a variety of roles since 2008. James began their career as an Administrative Assistant with the Northern Ireland Civil Service, followed by an English Second Language Teacher at Ulster University in 2010. In 2011, they held two roles simultaneously, Administrator at Northern Ireland Electricity Networks (NIE Networks) and Administrative Assistant at Southern Health & Social Care Trust. From 2017 to 2022, James worked at Proofpoint in a number of roles, including Professional Services Consultant, Social Selling Account Manager, Product Services Specialist, and Digital Threat Surveillance Analyst Intern. James is currently employed as a Senior Customer Success Manager at Theta Lake.

James M. has a diverse educational background. James began their studies in 2007 and earned a Bachelor's Degree in English Language and Literature from Ulster University in 2009. James then furthered their studies by obtaining a Master's Degree in Teaching English as a Second or Foreign Language/ESL Language Instructor from the same university in 2011. In 2015, they obtained a Foundation Degree in Computer Science from Southern Regional College. Additionally, in October 2016, they obtained a certification in CompTIA Security+ Exam Prep (SY0-401): Threats and Vulnerabilities from LinkedIn.