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Michael M. is an experienced Field Service Technician currently employed at Thermal Tech, Inc. since March 2023, with a previous tenure at Spies Pool Inc. from May 2017 to March 2023. Prior to specializing in field service, Michael worked as a Technical Advisor at Convergys, where responsibilities included training new employees and providing technical support for Apple products. Additional roles include serving as a Technical Sales Consultant at Office Depot, focusing on consumer personal computers, and as a Remote Support Technician at Support.com, addressing wireless and internet issues. Early career experience includes facilities maintenance at Lockheed Martin. Michael holds a High School Diploma with Honors in Civil Leadership and Computer Sciences from Harmony High School, graduated in 2010.