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Monica Mercedes-Heredia has a diverse work experience spanning over several years. Their most recent role is as a Content Marketer at Therma°, which they started in June 2023. Prior to that, they served as the Director of Marketing Operations at Knoise Knation starting in June 2021.

Their previous roles include being the Director of Marketing Program at Mako Music Group (October 2020 to September 2021), a Freelance Marketing Manager at Knise Digital Solutions (January 2020 to August 2021), and the Director of Marketing & Communications at Metro North Chamber of Commerce (January 2018 to January 2020).

Before venturing into marketing, Monica worked as the Office Manager at MGFD Law Firm, PA from September 2016 to October 2017. Monica also gained experience in radio as a Radio Personality and Marketing Specialist for "La Chelcha" radio show at La Mezcla Radio from January 2015 to February 2016.

Additionally, Monica worked as an Executive Assistant at Jennifer Raspini Realty (January 2012 to August 2014) and as an Expert at Apple (January 2012 to February 2014).

Overall, Monica Mercedes-Heredia has an extensive background in marketing, communications, management, and customer service.

Monica Mercedes-Heredia completed their education in a chronological order. Monica first attended Alonso High School from 2005 to 2009, where they obtained their high school/secondary diploma. Monica then pursued further studies at St. Petersburg College from 2009 to 2011, where they earned an Associate's degree focusing on entrepreneurial and small business operations. Later, from 2014 to 2016, Monica attended Full Sail University and obtained a Bachelor of Science (BS) degree in Arts, Entertainment, and Media Management. Alongside their formal education, Monica also obtained additional certifications, including proficiency in Adobe Creative Suite and Microsoft Office from Full Sail University, as well as proficiency in Final Cut Pro, Logic Pro, and iWork from Apple.