Jakub Lachowski is an experienced IT professional currently serving as a 2nd Line IT Support Engineer at Theramex since August 2021. Responsibilities include supporting end users, administering Microsoft Azure and Office 365, managing call center systems with Five9, and overseeing endpoint management through Intune. Prior to Theramex, Jakub worked at DSV - Global Transport and Logistics from July 2017 to July 2021, progressing from an IT Supporter to a Junior IT Specialist in the Virtual Infrastructure team. Key tasks involved data migration, antivirus systems deployment, and providing technical support across various platforms. Jakub has demonstrated expertise in creating technical documentation and ensuring efficient IT operations through collaboration with various teams.
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