Gregg L. is a seasoned professional with extensive experience in customer service and contact center management. Currently serving as Senior Manager of Customer Service at The General® since March 2020, Gregg has previously held significant roles including Senior Manager of Contact Center at Bed Bath & Beyond and Retail Sales Associate at Comcast. Other notable positions include Contact Center Manager at The Home Depot, Call Center Consultant at GTL Consulting, and General Manager at NCO Group, a prominent global provider of Business Process Outsourcing. Additional experience encompasses management roles within HealthTrans, QUIZNOS SUBS, EchoStar Corporation, and MCI Communications. Gregg possesses a strong track record of overseeing large teams and achieving key performance indicators in various industries. Education includes study at the University of Northern Colorado.
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