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Lucinda Ramsey is a Senior Claims Specialist at TheBestIRS, Insurance Recruiting Specialists, where responsibilities include managing multi-jurisdictional workers' compensation claims across the Midwest and Eastern states. Previous experience includes serving as a Senior Workers Compensation Claims Manager at InfraSource, where investigations, mitigation, and resolution of workers' compensation claims were a focus, as well as collaboration with third-party administrators. At Travelers, essential investigative skills were applied to evaluate questionable claims within several states, and notable contributions were made to the Enterprise Response Team. Early career experience as a Private Investigator at Heartland Investigative Services involved surveillance and comprehensive management of insurance claims. Lucinda holds a Bachelor of Arts in Management from Ottawa University and a BS in Criminal Justice and Corrections from Truman State University.