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Heidi Hale is an experienced IT professional and entrepreneur with a strong background in technical support and customer service. As the owner of JH Painting, LLC since May 2020, Heidi has combined business acumen with previous roles, including IT Technician at Treasure Valley Family YMCA since September 2017, where responsibilities included desktop support and user account management. Prior experience encompasses positions as a Desktop Technician, Service Desk Specialist, and technical support roles in various companies, showcasing expertise in hardware troubleshooting, software imaging, and customer service within the telecommunications and healthcare sectors. Heidi holds a Bachelor of Science in Information Technology from Colorado Technical University and multiple associate degrees in education and business.