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Arik Katz is an IT Support Specialist with extensive experience in troubleshooting and support across multiple operating systems including Windows, MacOS, and Linux. Currently employed at The Workshop - Inventors of Play since November 2022, Arik manages IT support tasks, including Active Directory administration, MS Exchange account management, and project work involving automation using Powershell. Prior experience includes roles as an IT Support Analyst at St Paul's Cathedral and a Senior Desktop Support Engineer at Ex Libris, alongside various technical positions that emphasized server management, hardware/software support, and technical documentation. Arik holds a Diploma in Computer Science from City, University of London, and has additional education in Business Administration and logistics.