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Douglas Ward's most recent work experience is as the Director of IT Service Delivery at The Wenger Group since September 2019. Prior to that, they worked at West Pharmaceutical Services where they held various roles including Director of Global IT Infrastructure Services from May 2013 to June 2019, Manager of Infrastructure and Operations from June 2010 to May 2013, Manager of Systems Architecture from August 2009 to June 2010, and Senior Network Engineer from September 2007 to August 2009. Before joining West Pharmaceutical Services, they were the Network Manager at Morgan Corporation from August 1993 to September 2007.

Douglas Ward has a Bachelor's Degree in Information Technology from Albright College. In addition, they have an Associate's degree in Information Technology from Pennsylvania State University-Penn State Schuylkill. The start and end years of their education are not provided.