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Susan Carpenter has a diverse range of work experience in marketing and communications. Susan is currently the Director of Marketing & Communications at The Webb Schools. Prior to this, they worked as the Director of Marketing and Communications at Charlotte Latin School, where they were responsible for overseeing the marketing and communications department for a school of 1500+ students. Susan also served as the Director of Strategic Marketing & Communications at Far Hills Country Day School and as the VP Partner Relationships at Transactis/GivingIQ. Earlier in their career, Susan was the President of Museum Marketing Inc., Director of Museums & Galleries, Director of Marketing at Jim Henson Productions, Director of Graphics at Rizzoli/Universe Publishing, and worked in sales at St. Martin's Press. Susan started their career as a Buyer at the Walker Art Center.

Susan Carpenter has a MBA in Marketing from Baruch College. Susan also has a BA in Economics & Art History from the University of Minnesota. In addition, they hold a certification in Certified Financial Planning from Boston University. Susan obtained the International Advancement Certification Program from Independent School Management in July 2019.