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Melisa Casalla is a highly experienced professional with a diverse background in patient care coordination, medical interpretation, and translation. Currently serving as a Patient Care Coordinator at Virginia Spine Institute since April 2022, Melisa excels in providing exceptional customer service and a polished phone experience for new patients. Melisa has also worked as a Freelance Scientific-Literary Translator since March 2018, translating various technical and literary texts for multiple clients. Previous roles include Medical Interpreter positions at Howard University Hospital and Johns Hopkins Hospital, where Melisa facilitated communication between Spanish-speaking patients and healthcare providers, adhering to professional standards. With certifications in medical interpretation and translation, alongside extensive experience in administrative support and teaching, Melisa brings valuable skills and expertise to any role.