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Erik Costantino is a Senior Developer at UChicago Medicine, specializing in the ServiceNow platform since April 2021, where responsibilities include integration, configuration, administration, technical support, and scripting for the ITSM tool. Prior to this role, Erik served as a Senior Application Developer at Panduit, leading ServiceNow enterprise web-based development from October 2014 to April 2021. Erik's extensive experience includes positions as a Web Application Architect at Knowles Electronics, Inc., and a Senior Programmer/Analyst at Philips Advance, among others. Erik began a career in programming and analysis in 1996 and has a solid educational background with a BS in Business focused on computers from Southern New Hampshire University, an Associate's Degree from the University of New Hampshire, and a certification in Lightweight Java Web Development from DePaul University.