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Gemma Thornton is a seasoned professional with extensive experience in billing and support roles within the telecommunications and software development sectors. Currently serving as the Commercial Billing Manager at The Technology Group since December 2014, Gemma has previously held positions such as Applications Trainer at Keystone Software Development Ltd and Channel Support Manager at Globalnet Telecom Ltd. Additional roles include Training & Project Support Officer and Asset Manager at Globalnet, Membership Co-ordinator at GJI, and Billing & Application Support at Timico Ltd. Gemma began a career in account management at Vodafone as a Telephone Account Manager, demonstrating a robust background in client relations and operational support.