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Jennifer Cramsey, PMP, is an experienced project manager currently at Steritech, where responsibilities include implementing projects that deliver value for both the business and customers. As an independent consultant at GLG, Jennifer provides insights and advisory services focused on quality assessment and project management within the hospitality and travel sectors. Jennifer's extensive background at Marriott International spans over two decades, holding key roles including Global Director of Quality for Luxury & Residential brands, where notable achievements include enhancing customer satisfaction and improving quality standards across global properties. Jennifer has a solid educational foundation with a Bachelor of Science in Business Administration and an Associate's degree in Culinary & Restaurant Management.