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Nelidiya Andreeva is a CRM Delivery Specialist at The Stars Group, a position held since November 2021. Prior to this role, Nelidiya gained extensive experience at GVC Group from August 2016 to November 2021, serving in multiple capacities including Gaming and Promotions Technical Sr Associate 2nd Line, and Customer Service Sr Associate and Associate, both focused on the Portuguese language. Earlier professional experiences include working as a Casino Dealer at ML Investment in early 2016, a Cashier at Aramark in mid-2015, and a Shop Assistant at Global Brands Distribution Ltd. in late 2014. Nelidiya holds a Master’s degree in Applied Linguistics of Portuguese Language from Sofia University (2017-2018) and a Bachelor’s degree in Portuguese Language and Literature from the same institution (2013-2017), supplemented by a foundational education at Foreign Language High School (2008-2013).