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Charlotte Ritchie has a strong background in developing and implementing various programs and resources, specializing in designing tailored soft skills programs for corporate clients globally. With experience in managing projects and recruitment & training processes, Charlotte has held roles such as Training Manager in People and Culture, Managing Director, Programme Coordinator, and Global Onboarding and Training Specialist. Charlotte holds a Bachelor's degree in Communication and Sociology, a Master of Arts in Public Policy Analysis, and has completed additional education in Speech and Drama.